Privacy Notice

The use of modern information and communication technologies and a global network of information flows are fundamental to the business processes of DHL Group. Particularly, complex organizational structures and the challenge of running the necessary processing systems on a 24-hour basis require an international IT infrastructure in which Personal Data is processed on a group wide level. Against this background, the protection of the Personal Data of customers, employees, shareholders and business partners is a key global concern for all DHL Group Companies.

The aim of this DHL Group Data Privacy Policy (hereinafter referred to as “Policy”) is to establish a standardized, adequate, and global data protection and data security standard for the entire DHL Group. In particular, the objective is to ensure compliance with legal requirements for cross-border data flows as well as to ensure adequate protection for Data Subjects in the internal, cross-company processing of Personal Data. The Policy thus contributes to and is part of the data protection accountability measures of the DHL Group, as described in the DHL Data Protection Management System. It was first approved by the German Federal Commissioner for Data Protection and Freedom of Information in 2011.

DHL Group Companies are aware that they are perceived as a single unit in many areas and are therefore committed to sharing responsibility for implementing the Policy by handling Personal Data in a reliable and secure manner in order to contribute to the commercial success of the DHL Group and its reputation towards Data Subjects.

The Policy is supplemented by the following appendices, which provide further information and clarification on the terms, entities, and processes involved in the data protection practices of the DHL Group. The appendices are an integral part of the Policy and should be read in conjunction with it.